At [publishing] More on the Amazon vs Macmillan problem, Jay Lake says, "Books are a product. Ebooks are a service." In the comments, John Chu beat me to pointing out the error in that:
Books are a product. Ebooks with DRM are a service. Ebooks without DRM are a product.
As for the Amazon-Macmillan War, elephants are fighting, and I'm the grass.